You may have to have your phone connected to the network with the GoPro app open for this to happen (it depends on how you set it up). Secondly, if your app is set up correctly, depending on what you have selected, you will need to download the files from your GoPro to the app, it is only then the app will upload the files to the cloud. GoPro Connect is for using your camera as a webcam, MTP is for transferring files. Make sure the connection type is set to MTP and not GoPro Connect. First of all, open the menu on your camera's touch screen and select Preferences, Connections, USB connection.
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